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[IOS] 小公司如何管理好团队?

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发表于 2019-12-5 18:20:50 | 显示全部楼层 |阅读模式


CORNERSTONE最近在知乎看到一个关注度很高的问题“小公司如何管理好团队?”题主列举了一系列十几人的小团队目前面临的问题,无外乎:
  • “如何让你的团队跟你是一条心做事,大家劲往一处使?”
  • “我不在的时候,其他人就开始松懈了,怎样才能让员工,你在和不在都一样?”
  • “作为一个领导,如何管理自己的员工,他做什么,不做什么,你怎么来把控,是每天自己来了,一拍脑袋这事要让他做,还是怎样?”
  • “交给下属的事情,如果他做的很差,该如何处理?给他演示?一次可以,次数多了,好像也皮了。”

当然,问题肯定不止这几个,此处就不一一赘述了。其实,以上这些问题,无论是小公司还是大公司都存在,总结下来这些问题可以归纳为三个层次:
首先,公司(或团队)层面没有一个明确统一的目标,以至于无论是中层还是基层都不是特别明确自己的核心工作是什么,团队或个人都是各自为政,做自己认为对公司或团队有益的事情,导致公司资源分散,公司(或团队)很难形成合力,团队看起来就比较松散。
其次,公司(或团队)层面的目标明确了,但是到了执行层面就会问题百出,无论是团队成员分工不均还是工作推进过程中各部门员工之间的冲突亦或是团队内部成员的积极性都会影响任务最终的质量和进度,让最终的成果大打折扣;
最后,前两者都做得很好,但是,公司(或团队)没有相关的制度对目标完成情况较好的团队或个人进行激励,长此以往,团队和成员的积极性就会降低,最后又开始以上恶性循环。说白了,大家工作都是说好听点是为了价值实现,直接点就是为了赚钱,工作做得好与不好没有明显的奖惩制度,那谁还有动力,所以激励必须与目标挂钩。

对企业来说,这三个层面的问题形成了木桶效应,企业的综合竞争力取决于最短的那块板。因此,若要解决或者尽量避免以上问题的出现,企业或团队就要建立一套从目标(O)→执行(P)→激励(M)的完整闭环。


OPM管理法

企业或团队的问题(除了员工自身的工作能力外),无外乎都是围绕目标、执行和激励这三个层面,最大限度的解决这三个层面存在的问题,才能为企业或团队的高效运转提供较好的环境。

一. 目标

要让下属跟你一条心,除了福利待遇外,首先要让团队成员与你的目标一致,要让他们知道要做什么,最终达到什么样的目的,实现怎样的效果才算实现目标;因此,团队的目标管理至关重要。源自谷歌和英特尔的OKR(即目标与关键成果法)是迄今为止比较成功的目标管理法。
“OKR是一套严密的思考框架和持续的纪律要求,旨在确保员工紧密协作,把精力聚焦在能促进组织成长的、可衡量的贡献上。”它是在大多数人认为的制定目标的基础上,增加了一些限制因素,使目标管理变得更加科学、理性、易衡量。


(图为CORNERSTONE的目标关系图)

当然影响目标执行结果的因素有很多,但如果目标清晰、基调明确、标准具体,我们在执行的时候就会相对容易一些,至少知道自己应该做什么不做什么。

总的来说,OKR式的目标务实、容易落地、方便拆分到项目或任务、方便跟踪记录反馈、灵活且能适应变化。

二. 执行

OKR执行过程也是企业或团队进行项目化管理的过程。这个过程中,项目管理作为一种管理的理论或方法,最终目的是要以最小的成本实现目标效益的最大化。

执行的第一步是创建与关键结果相对应的项目,当然,由于目标的复杂程度不同,一个关键结果可能会对应多个项目。


(图为CORNERSTONE的任务页面)




(图为思维导图5W2H原则页面)


从目标制定到项目执行再到成员激励,三者独立进行却又互相影响,最终保证企业或团队的良性运转。CORNERSTONE提供了包括任务/需求/测试管理、迭代规划、缺陷追踪、报表统计、团队协作、WIKI、共享文件和日历等功能模块,20人以下团队可免费使用,点击即可免费注册CORNERSTONE


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